Author Topic: I can't remember my user info for new upgrade activation  (Read 602 times)

Offline ftherrmann

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I've tried the obvious user credentials and none of them are recognized by your server after the ripley uninstall/re-install I just did.

would you kindly send me the info to my normally used email address which is:  ftherrmann@comcast.net

Offline ftherrmann

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Re: I can't remember my user info for new upgrade activation
« Reply #1 on: 2019 January 24 09:43:33 »
I found the original User identifier and Windows activation code from February 2013.   The latest installer does however not recognize the information.

Offline pfile

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Offline ftherrmann

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Re: I can't remember my user info for new upgrade activation
« Reply #3 on: 2019 January 24 16:19:57 »
Thanks Rob.   I'm up and running again.