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Author Topic: Get INVALID AUTHORIZATION CODE when activating newly bought Pixinsight  (Read 1869 times)

Offline johannn

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Get INVALID AUTHORIZATION CODE when activating newly bought Pixinsight
« on: 2018 September 17 04:48:18 »
Hello!

I recently bought Pixinsight (last night),
I get an Authentication error. The server says: 'INVALID AUTHORIZATION CODE' when I try to activate pixinsight with the User Identifier and Code I received in my Email. I have a Paypal receipt. I have emailed Pixinsight Support about this but have not yet got a response.

Could anyone here help me?

Thank you!
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Offline biosif

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    • http://www.astrobin.com/users/iosifbodnariu/
Re: Get INVALID AUTHORIZATION CODE when activating newly bought Pixinsight
« Reply #1 on: 2018 September 17 10:44:08 »
Hi.
If you have instaled PixInsight before to by it, you must to unystall trial key. C/User, and in folder how is you Pc named, you will find trial key.
Delete this key, install again and insert your key.

Have an good day.
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Tak FSQ85, FLI ML 8300, CGEM.

Offline johannn

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  • Posts: 3
Re: Get INVALID AUTHORIZATION CODE when activating newly bought Pixinsight
« Reply #2 on: 2018 September 17 12:32:57 »
Hello!

Yes, I did those steps,
But, still get the same error message.
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Offline johannn

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  • Posts: 3
Re: Get INVALID AUTHORIZATION CODE when activating newly bought Pixinsight
« Reply #3 on: 2018 September 18 00:34:37 »
Got a response from Support.
Had to request a reactivation.
They apparently have these problems sometimes.
Works now!
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