Error opening Fits file (v1.8.5)

[souls33k3r]

Hi all,

Was wondering if anyone can assist me with the issue that i'm having.

5 minutes ago, when i was still on version 1.8.4, i had no issues opening the fits file but now i can not on the latest version.

Am getting the following error message

"open "file:///C:/Users/Home/Desktop/IC1805/IC1805-Ha.fit"
Reading 1 file(s):
*** Error: Unknown or unsupported file type:
file:///C:/Users/Home/Desktop/IC1805/IC1805-Ha.fit
** No files were loaded."

Any ideas?

Many thanks in advance

[sreilly]

I've been running .fits files all day without issue but I didn't un-install 1.8.4 either when installing 1.8.5. Not sure if that would have anything to do with it but I would run the installer again in case a file got corrupt.

Steve

[souls33k3r]

Ok that was my mistake, I did try to install the latest version over the top of the old one. But since I've posted, I did uninstall any PI installed instances and restarted and then installed the latest version and restarted as well. Still the same issue

[souls33k3r]

when i click on File > Open, there is no option to open a FITS file even though i'm looking in a folder which contains fits files.

[Alejandro Tombolini]

Something was wrong with your installation.

Go to Process>Modules>Manage Modules and check if you have FITS module. If not go to Process>Modules>Install Search (on /opt/PixInsight/bin) it should find the module. If found one Module click OK and Install.
Hope this helps

Saludos, Alejandro.

[souls33k3r]

Many thanks Alejandro.

You're absolutely correct. The FITS module wasn't there and did exactly what you suggested to install the module. Now I can open the fits files.

Can I please ask what can I do to fix this issue? I downloaded the installation package from within my login and did it a few times and reinstalled the application a few times as well and that didn't work. How can I fix this?

Many thanks

[Juan Conejero]

Hi,

Please see FAQ 3.9 for more information on these issues on Windows:

http://pixinsight.com/faq/