PixInsight Forum (historical)
PixInsight => Bug Reports => Topic started by: jmiller7 on 2020 February 14 13:08:23
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Hello,
I am running into a problem after updating to the latest version. When I try to use the Real Time Preview in CosmeticCorrection, I am getting the following error:
*** PCL Win32 System Exception: At address 00007FF950760443 with exception code C0000005 :
Access violation: invalid memory read operation at address 0000000000000000
*** Backtrace Information ***
================================================================================
0: in module: C:\Program Files\PixInsight\bin\PixInsight.exe at address: 0xB2BF58D0
1: _C_specific_handler in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xC2FAB860
2: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xC2FA22E0
3: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xC2FA22E0
4: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xC2FA22E0
5: _CxxFrameHandler3 in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xC2FAC100
6: _chkstk in module: C:\Windows\SYSTEM32\ntdll.dll at address: 0xCA901100
7: RtlRaiseException in module: C:\Windows\SYSTEM32\ntdll.dll at address: 0xCA8C9EF0
8: KiUserExceptionDispatcher in module: C:\Windows\SYSTEM32\ntdll.dll at address: 0xCA8FFE60
9: KiUserExceptionDispatcher in module: C:\Program Files\PixInsight\bin\CosmeticCorrection-pxm.dll at address: 0xCA8FFE60
10: KiUserExceptionDispatcher at address: 0xCA8FFE60
11: KiUserExceptionDispatcher at address: 0xCA8FFE60
========================================================================
Any help is greatly appreciated. The Real Time Preview opens, but does not function.
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We cannot reproduce this problem on any platform. Can you please provide a repeatable pattern?
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Hi Juan,
Oddly enough, I'm no longer getting the error, but now nothing at all happens when I click the circle for Real Time Preview. The preview window does not open, nor do I get any errors. I tested Real Time Preview in HistogramTransformation to see if the issue was persistent, but it works as it should.
After discovering that it wouldn't open at all, I tried reinstalling PixInsight and restoring the settings to default, but it didn't help. I've rebooted the PC multiple times throughout my troubleshooting. I also ran some tools to check my Windows system files, but no problems were found. Do you have any suggestions or are there any logs that I can provide to help you determine the cause of the issue?
Thanks
Jeff
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I have a similar problem. I don't get any error message, but nothing happens when I hit the real time preview button. It worked 3 days ago. After that, the latest updates were installed. Earlier today PI didn't start, but ended with an error message related to Qt if I remember correctly. I ran a repair on the installation, and it started fine.
I'll be happy to provide more info if it's useful.
BR,
Lage
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I have done a complete uninstall/install. The problem remains the same.
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
BR,
Lage
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User error.
I've loaded the target frames, but not opened one by double clicking on it. :-\
An error message please, when there is no opened frame? :)
BR,
Lage
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I can confirm that I do have an open frame, but still nothing happens when I click the Real Time Preview button.