PixInsight Forum (historical)

PixInsight => General => Topic started by: ftherrmann on 2020 January 23 15:59:38

Title: Latest Undocumented Feature... App Crash!
Post by: ftherrmann on 2020 January 23 15:59:38

Every time I shut down the program Win7 64b gives me an "App Crash" error.  Please fix.

Title: Re: Latest Undocumented Feature... App Crash!
Post by: jwaters125 on 2020 January 23 20:04:09

Win 7 is not supported.

Title: Re: Latest Undocumented Feature... App Crash!
Post by: ftherrmann on 2020 January 23 21:54:06

Ok.  In that case can I reinstall the previous version?  And how do you turn off the update nags?

Title: Re: Latest Undocumented Feature... App Crash!
Post by: ftherrmann on 2020 January 24 17:55:35

Just saw where the new release is also having crash problems in iOS.  FYI...  Running the latest version in Win7 compatibility mode still results in PIs ungraceful exit.

Title: Re: Latest Undocumented Feature... App Crash!
Post by: wvanreeven on 2020 January 24 18:11:40

There were problems with macOS, not iOS. The newest versions of macOS are supported, not older ones. Similarly, Windows 7 is not supported but Windows 10 is.

Title: Re: Latest Undocumented Feature... App Crash!
Post by: ftherrmann on 2020 January 24 18:27:34

The Win7 is not supported excuse is a lame "cop out".   Especially considering that the program runs fine, with the exception of the crash on exit problem.  I normally wouldn't give a rats pa-toot if it were not for the fact that this ungraceful exit is probably tying up the memory used by PI.  Would it kill you guys to spend a few minutes and see if there is a simple fix for this?

Title: Re: Latest Undocumented Feature... App Crash!
Post by: John_Gill on 2020 January 25 04:22:34

Hi,

The easiest fix is to update your Windows 7 system to Windows 10.  You can download Windows 10 build 1909 for free and install. To turn off update select Resources ---> Updates ---> Manage Repositories and remove the repositories.  Microsoft have also stopped and patches/development/updates on Windows 7 so the upgrade is inevitable.

space is not black
John

Title: Re: Latest Undocumented Feature... App Crash!
Post by: ftherrmann on 2020 January 25 06:02:39

Very good.  Thanks.

Title: Re: Latest Undocumented Feature... App Crash!
Post by: ftherrmann on 2020 January 25 10:18:18

John_Gill,

Where are you downloading your version of the free Win10 upgrade?

I just went to the MS site and here is what I saw:


Is the Windows 10 free upgrade offer still available?
The Windows 10 free upgrade through the Get Windows 10 (GWX) app ended on July 29, 2016.

Title: Re: Latest Undocumented Feature... App Crash!
Post by: pfile on 2020 January 25 10:23:10

you use the media creation tool. it works - i upgraded a VMware win7 VM to win10 last week.

there are 2 caveats - one is that it's windows 10 home and the other is that it's a 32-bit version of windows 10. so your PI won't be able to address more than 3GB of memory, give or take.

https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

rob