PixInsight Forum (historical)

PixInsight => General => Topic started by: paolo speggiorin on 2020 January 18 07:58:30

Title: how to reinstall Pixinsight from a "RESTORED" folder created by "AVIRA"
Post by: paolo speggiorin on 2020 January 18 07:58:30

hallo! Someone is able to help me to reistall Pixinsight after an action of AVIRA antivirus software that put in Quarantena all the files of Pixinsight ?
Now I have restored the files and I have a new folder on my desk cntaining N° 2.324 files ( I show the beginning on the list on attached screenshot)
Thanks a lot!

Title: Re: how to reinstall Pixinsight from a "RESTORED" folder created by "AVIRA"
Post by: dave_galera on 2020 January 18 08:00:47

Just re-install it from a new downloaded file, and I don't think this is a PI bug

Title: Re: how to reinstall Pixinsight from a "RESTORED" folder created by "AVIRA"
Post by: paolo speggiorin on 2020 January 18 08:37:19

So you mean it's better if I remove the application fiorst, and then reload it from a new downloaded file?

Title: Re: how to reinstall Pixinsight from a "RESTORED" folder created by "AVIRA"
Post by: dave_galera on 2020 January 18 09:29:59

Yes you always have to remove an old version before installing a new version

Title: Re: how to reinstall Pixinsight from a "RESTORED" folder created by "AVIRA"
Post by: paolo speggiorin on 2020 January 18 12:44:43

Ok I’ll tray, thank you!

Title: Re: how to reinstall Pixinsight from a "RESTORED" folder created by "AVIRA"
Post by: paolo speggiorin on 2020 January 19 13:17:52

I have downloaded the file PI-windows-x64-1.8.8-3-20191216-c from the Official web site.to reinstall
Unfortunately I'm not able to reinstall Pixinsight because my system finds the old version still present on my computer.
But I,m not able to find where are the files of the old version!
Infact if I go to "Control Panel" --> "Program" --> unistall, I don't find any "Pixinsight" program anymore....
I've tried to use "FIND" tool in order to filter any "Pixinsight" file, and I tried to delete as many as possible (except of the "License" file), but again the installer file fins still the prevision version present on my PC.
Any suggestion? Thanks a lot!

Title: Re: how to reinstall Pixinsight from a "RESTORED" folder created by "AVIRA"
Post by: dave_galera on 2020 January 20 00:46:05

Sorry I am not familiar with Windoooze, I use only Mac, maybe others can help