PixInsight Forum (historical)

PixInsight => General => Topic started by: GrantBoxer on 2019 December 21 18:34:47

Title: Install Problem Win10 64bit new version
Post by: GrantBoxer on 2019 December 21 18:34:47

I am trying to install the new PI version, but I keep getting a hang on the install screen saying "Preparing files for removal". I have uninstalled the previous version. Any suggestions?

Title: Re: Install Problem Win10 64bit new version
Post by: John_Gill on 2019 December 22 04:49:26

Hi,

After removing the old installation, perhaps you need to re-boot the PC.

John

Title: Re: Install Problem Win10 64bit new version
Post by: GrantBoxer on 2019 December 22 15:15:59

I have tried re-booting and renaming the "Pleiades" and "Pleiades Astrophoto" folders in the users folder.

I think the problem was that I was trying to install on a drive that was the C: drive. Works now that I have put it on the C: drive, thank you.