PixInsight Forum (historical)

PixInsight => General => Topic started by: passer_by on 2019 December 14 05:45:29

Title: Re: PixInsight 1.8.8-3 Released
Post by: passer_by on 2019 December 14 05:45:29
"Program start is impossible, as on the computer is absent api-ms-win-core-libraryloader-l1-2-0.dll. Try to reinstall the program."
The driver is established.
Title: Re: Re: PixInsight 1.8.8-3 Released
Post by: Felipe on 2019 December 14 07:26:37
Hello guys

Same error than 'passer_by'
Here Win 8.1 x64
Disk D not exist , then same error message
If I answer several times 'continue' PI starts
I'd remove the last version and reinstall the old : not error but impossible to get update of course
I saw that it would be possible to download 'api-ms-win-core-heap-I2-1-0.dll' but I'm afraid to get a malware on these website
Please help us  :surprised:
Thanks again for your job
Title: Re: Re: PixInsight 1.8.8-3 Released
Post by: jwaters125 on 2019 December 14 08:02:52
I get an error...
---------
The program can't start because
api-ms-win-core-libraryloader-l1-2-0.dll is mission from your computer.  Try reinstalling to fix the problem.
---------

UPDATE
I clicked ok 3 times, PI downloaded an update, restarted and now I get a black screen with nothing showing...

And I tried to reinstall...
Title: Re: Re: PixInsight 1.8.8-3 Released
Post by: SdA on 2019 December 14 08:38:56
Same problem:
The program can't start because
api-ms-win-core-libraryloader-l1-2-0.dll is mission from your computer.  Try reinstalling to fix the problem.


I clicked ok 3 times and the PixInsight works.
I reinstalled the software but nothing changed.

When i restart, same problem, same solution.

Win 7  x64


Problem solved. I found   api-ms-win-core-libraryloader-l1-2-0.dll (32-Bit)    and copied it to PixInsight Bin.   
Title: Re: Re: PixInsight 1.8.8-3 Released
Post by: jwaters125 on 2019 December 14 09:00:24
So if we install the missing DLL will PI end up working?
Title: Re: Re: PixInsight 1.8.8-3 Released
Post by: jbadal on 2019 December 14 11:04:53
I attempted to update to 1.8.8-3 on a Win-7 64 laptop . Get api-ms-win-core-libraryloader-l1-2-0.dll missing message. PI loads, but to a black screen. Have attempted re-install multiple times to no avail.. My antivirus programs warn me of downloading Dlls online. Is there an easy fix?
Thanks
Title: Re: PixInsight 1.8.8-3 Released
Post by: Juan Conejero on 2019 December 14 11:53:53
Please see my answer to a similar forum thread (https://pixinsight.com/forum/index.php?topic=14427.msg86321#msg86321).

In short:

- The file you are referring to is a critical system component. It should be available on any clean and reasonably up-to-date Windows installation.

- Windows 7 and Windows 8 are not supported. The only Windows version supported by current versions of PixInsight is Windows 10.
Title: Re: PixInsight 1.8.8-3 Released
Post by: biosif on 2019 December 14 12:54:25
I have on Laptop programs that do not work well with win 10. And there are many who still use win 7, which is still ok. I don't understand why everyone wants so much to force others to use win 10. Still win 10 is not compatible with many programs.
Title: Re: PixInsight 1.8.8-3 Released
Post by: Juan Conejero on 2019 December 14 13:02:35
https://support.microsoft.com/en-us/help/4057281/windows-7-support-will-end-on-january-14-2020

We don't force others to do anything. We cannot have the time and human resources required to develop a project with the complexity of PixInsight on four major platforms, plus two obsolete operating systems, each of them with specific idiosyncrasies.