This policy discloses what information we gather about you when you visit PixInsight.com or any other website controlled by Pleiades Astrophoto S.L., or when you buy products or services directly from us via this website. It describes how we use your information and how you can control it.

Personal User Information Gathered by PixInsight.com

Pleiades Astrophoto S.L. collects and uses two kinds of information about our web users:

Personal Information You Provide to Pleiades Astrophoto S.L.

Our website offers various options to contact us and to provide personal information to Pleiades Astrophoto S.L. If you decide to provide personal information to us, you may at any time opt-out of any future use of your data and request the deletion of information you have provided to us before (see Data Removal / Unsubscription Procedure section below).

When you complete and submit our Contact Form you have to provide the following mandatory information: first and last name, email address, subject of your query, and your question and/or comments.

When you request a trial PixInsight software license you are asked to provide your first and last name, email address, street address, city address, state/province (U.S. and Canada only), country, and ZIP/postal code.

When you purchase a commercial PixInsight license you have to provide your correct primary address, email address, valid credit card and contact information. Currently we implement an online payment system based on PayPal. Pleiades Astrophoto S.L. may entrust other third parties to operate all or part of our online payment system in the future without further notice to you, subject to a written agreement that includes provisions relating to data processing.

When you register as a member of PixInsight Forum or PixInsight Wiki, you must provide a valid email address and a unique user name.

Specific Purposes to Use Your Personal Information

We use your personal information to send you:

In addition, when you request a trial software license, we use your personal data exclusively to identify you as an actual potential user of our software. We manually verify all trial license requests to protect our system from continued abuse and hacking attempts.

Access to Your Personal Information

We will disclose your personal information exclusively in order to comply with applicable law, to respond to legal demands such as subpoena or search warrants, to protect the rights, property or safety of Pleiades Astrophoto S.L. and our users. This may include exchanging information with other companies and organizations for fraud protection, fighting piracy, and credit risk reduction.

Other than the above stated possibilities, Pleiades Astrophoto S.L. will not share your personal information with any third parties.

Aggregated Tracking Information

We analyze visitors' use of our websites by tracking information such as page views, traffic flow, search terms, and click through.

Our website also automatically captures IP addresses of our visitors. We use IP addresses to help diagnose problems with our server, to administer our website, analyze trends and behavior patterns, track user movement, gather demographic information for aggregate use and help ensure the security of your interaction with our website.

IP addresses are not linked to personally identifiable information. The collected IP information can not be used to identify any individual person.

The PixInsight website does not use cookies. However, the community forums, blogs and wiki engines use cookies exclusively to manage user preferences.

If you do not want your personal information to be stored by cookies, you can configure your browser so that it notifies you whenever a cookie is received so you can decide each time if you accept them or not. However, the use of cookies is necessary to provide certain features and choosing to reject cookies may reduce the functionality of the community forums, wiki and blogs. Your browser help should include precise instructions explaining how to define the acceptance of cookies.

Disclaimer for Links

This website contains links to other sites. Pleiades Astrophoto S.L. is not responsible for the privacy practices or the content of other sites, even if Pleiades Astrophoto S.L. doesn't expressly disclaim the liability for a linked site. You may determine whether or not Pleiades Astrophoto S.L. is responsible for the content of the site by reviewing the URL and confirming the ownership of the applicable domain by means of a service such as whois.com.

Security

Our website has security measures in place to protect against the loss, misuse and alteration of the information under our control. All the data about our users are stored on one or more servers in the United States of America and in Spain, Europe. The servers are located in a locked or guarded space at our own or an entrusted third party facility.

Notification of Changes

If we change our Privacy Policy, we will post those changes on this website. If Pleiades Astrophoto S.L. decides to materially change this Privacy Policy, Pleiades Astrophoto S.L. will also inform of the change through an email notification sent to all its licensed users.

Data Removal / Unsubscription Procedure

Our users have the following options for removing their information from our database so that they no longer receive future communications:

Reviewing Personal Data

You can review and validate the information that we have collected about you by sending a request through our Contact Form. You may be asked to provide data or present documentation that identifies you as the person whose data is concerned.

Contacting the Website

If you have any questions or comments about this privacy statement, the practices of this website, or your dealings with this website, we welcome you to contact us through our Contact Form.